London Apartment - 1 Bedroom Rental in City (LN-750)

I think this is a very fair assessment of West Smithfield. The noise issue doesn't seem to have impacted on the overall good experience of the apartment.

Thank you for your review, Grace! Since we knew that the market could cause some noise next door, we had included it in the apartment description. Due to your review we have made it a bit clearer in the description so that it will not be a surprise to future guests.

I was really surprised by your review for several reasons. We had agreed to your early check-in to fit in with your arrival time. As this gave us insufficient time to clean the flat after the previous occupants had left that same morning the linen was still in the laundry. We agreed when you checked-in that we would return later the same day to organize the bed linen and we kept to our word providing 2 additional sets.

Concerning the electricity there was a monthly usage of £34 which was retained rather than 60 Euros. Subsequent emails have identified that your bank has taken a fee for receiving a wire transfer.

For the departure we had agreed that departure was 12pm but that the keys should be left in the flat. There was no need for an appointment nor was an appointment set. I was available all day on my telephone but only received email contact from you to which I responded swiftly.

I normally have a very good rapport with my guests and there did not appear to be any problems with your stay in the apartment.

Sincerely, Mark.

Thank you Martial. There is overnight activity five nights a week(except Friday and Saturday nights).