New York Accommodation - 1 Bedroom Rental in Harlem (NY-14604)

- We had a bit of a hard time reaching the landlady before we arrived. Indeed, we exchanged emails but didn't hear from her during the last days. As usual, I sent an email 2 to 3 days before our arrival in order to have the indications for the keys. As I didn't hear from her, I sent back an email the day before. Still no news from her. When I arrived at JFK, I called both telephone numbers and reached the landlady successfully. I have to admit that it was not easy to speak in English, in a crowded and noisy airport, after an 8-hour flight, with the jetlag and the American accent, and also my spoken English is a bit rusty since many months. The landlady told me that she would send the indications by email!!! Finally!!! But as I had troubles to connect to my mailbox, I was unable to read that email. Finally, after several calls, I managed to get the info. We were not worried as our friends live 2 km away and so we still had a place to stay. But let's take a couple, with poor English, without any backup plan, in the late afternoon, lost in NY? This first contact is kind of superficial?

- In the apartment's small living room, there's only one spot on the ceiling that spits out a bright and blinding light. We looked for one or two bedside lamps in the bedroom in order to create a cosy area in the living room but there was only one lamp WITHOUT a bulb and no bedside lamp in the bedroom. We spent one afternoon searching for a bulb and an extra light

- In the bedroom, there were spotlights on the ceiling but the switch was at the entrance of the bedroom and not next to the bed. So, you switch off the light and you just feel your way along to the bed, in the darkness? The cupboard and the chest of drawers were filled with linen that we had to empty in order to put our things.

Of course, these are ONLY details and it wouldn't take much for it to be perfect.
The apartment is very well-located, clean, well-equipped with appliances, very very quiet. With an email the night before our arrival, two extra lamps at less than 5$ and an empty cupboard, that would be great!!!!

Feedback on the agency: as always, it is perfect in your agency. No critics at all! I recommend your services to all of our friends who want to visit NY! Say hi to Christophe POURQUIER and thank you for your call. See you very soon!

Apartment is a bit dark but pleasant.
Bedroom looks on the internal courtyard so it is very quiet and not too overlooked.
The things that should be improved are the insulation of the windows and the front door.
Other than that, this rental is very good.
I just regret not to have met the owners. No phone call nor replies to the texts I sent on the day of our arrival.

The apartment was comfortable and well located. We had no wifi for three days and it was difficult to contact the owner by phone as most calls were unanswered. Finally, she advised me to knock on the door of another apartment and ask them to reset the router. This was most unsatisfactory.
There was no safe in the apartment and the front door locks appeared flimsy.
The apartment was furnished and equipped well but the living room was tiny.

Great location in the Mount Morris Park historic distric and overall we enjoyed our stay in the Arpartment. As for the sofa bed/mattress it has past the time and should be replaced.

Overall fine except for:
1. The quality of the bedding: bedroom mattress is narrow for two adults
2. The sofa in the living room is sagging and it's impossible to sleep on it even for just one person
3. Noisy environment: in the upstairs apartment and in the street

We have been very impressed with the rental property and the owner. The owner is easy to communicate with and responsive to our email questions.

The apartment matches the pictures on the website and is even better in reality. It is very pleasant and very well arranged. Except for the mattress that was a bit soft, everything was perfect.

We had a nice stay in this apartment. It is exactly as described, fully equipped, of very high quality and thoughtfully decorated. We were 2 adults with two children (aged 4 years and 8 months) and felt very comfortable. The street is quiet and the neighbors are very nice.

It is very well located, close to bus and subway. Shops nearby. Our relationship with the host was excellent.

Strong points: fast and quiet washing machine and dryer, close to a direct bus to Central Park.

The apartment is true to its description. The neighborhood is quiet. It's located a bit far from Manhattan but the nearby subway is convenient.

I'd gladly stay in this apartment again.

This apartment is full of charm. The only little issue is that it's not very well equipped for sleeping in the living room sofa bed: no duvet.

The kitchen equipment is great. Having a washing machine and dryer means you can come back from your vacation with a suitcase full of clean linen.

Owners perfect even though we did not meet!

Accommodation larger than it appears on the photos. Really great and clean!

This is a beautiful and comfortable apartment, and the owner is very helpful. She went above and beyond in helping my cousins, who don't speak English, get on their shuttle back to the airport.

The apartment itself is very clean, beautifully furnished, and the owner provides lots of information about the surrounding neighborhood and about New York City in general.

It was a great experience and I would definitely rent this apartment again. Thank you!

Owner's welcome was great. Description and photos matched the presentation on the website. Accommodation is really very nice, very well equipped, neat and tastefully decorated.

Location is ideal, a stone's throw away from the subway and the top of Central Park.

Highly recommended!! An extra chair so three can sit together for meals would be nice.

The owner is delightful, of good advice and helpful. A vacation rental to recommend to discover New York.

I stayed here with my boyfriend for two weeks over Christmas and New Year. The apartment was absolutely beautiful, with exposed brick walls, a great kitchen (and washer/dryer), a comfy bed and it was really warm and cosy, even during the blizard.

It is close to the number 1,2 and 3 subway station and a nice walk (15 minutes) to the Lexington line.

We loved staying uptown and exploring a different part of new york, and it was great coming back to such a lovely homey place after a full on day of sightseeing. Highly recommended.

Company review:
Great service!