New York Accommodation - Studio in Harlem (NY-14091)

Hello,

There are three things about this rental that we want to bring to your attention as it highly bothered us:

1) The landlady does not authorize to cook meat and she put a sign which indicates "no pork, no lard" (I can provide a picture if needed). There is no frying pan for that matter. So, you rent an apartment with a kitchen in which you can eat cold meals (except for breakfast) or cook solely pasta and rice. It is not right for us, as tenants, and if we rent an apartment, it is also because we do not want to go to restaurants every day and cook our own meals.

2) We left air conditioning running one day when we were out so that the apartment could be cooler in the evening. The landlady told us it was forbidden and the day after, when we were out, she came to disassemble the air conditioning unit and store it in a cupboard (I can provide a picture if needed). So, she does not respect what is said in the rental agreement. If it is not possible to use air conditioning as you wish (day and/or night, whether you are in or outside the apartment) whereas it is included in the rental price, she should remove the air conditioning unit from the agreement and state that the apartment does not have any.

3) The landlady comes in the apartments in the absence of the tenants (as she disassembled the air conditioning unit and it was not the only time). It is unacceptable that this person slips inside the apartments in the absence of the tenants, whether it is to survey or anything else. We obviously do not know if she allows herself to go through tenants' belongings. We did not leave valuables but how could one be sure that we could be confident by leaving some money for instance. To the extent that we respected the building quietness and were living normally, there were no reason to come and see what was happening. By the way, we left the apartment in an impeccable condition.

Could you please clarify these points with the landlady as this will surely be useful for the future tenants of her apartments.

Best regards

Apartment extremely well located in Harlem two blocks from the express train (A or C), which reaches Times Square in 10-15 minutes.

Yvette and Carlos were very warm and hospitable. Noise wise, our stay was a bit troubled by works going on in the next door building, but apart from that, the apartment was absolutely perfect and lacked nothing!

Thank you Yvette!

Vacation rental is as pictured. Owner is helpful and very friendly. Excellent stay. Nice surprise: you very quickly reach the city center with the express subway line.

The apartment is in a great location in Harlem, very clean and we had a very warm welcome from the owner with a Starbuck gift card, which we appreciated a lot.

I will recommend Harlem for accommodation, and your website. Many thanks.

Nice owner with loads of tips on the neighborhood.

Everything was as described on the website or better! Friendly/helpful owner and caretaker. It was all good!

All excelent, the apartament and his owners.

Stayed at apartment #14091 for 2 weeks in September 2009, it was absolutely terrific - the people in charge were extremely kind and helpful, nothing was missing. The apartment was clean and more spacious than I had expected. The area was also nice, and close to Central Park.

I would definitely recommend it and go for another visit.

We had a great time in New York. The room was clean and nicely decorated with a very obliging owner.

We're really happy with the service you provided.

Thanks