New York Accommodation - 2 Bedroom Rental in Brooklyn (NY-16131)

Thank you for your detailed review Cyrille. We are glad to hear you had a warm welcome when you arrived at this vacation rental and that you enjoyed the apartment location in Brooklyn. We have conveyed all your comments to the apartment owner. We hope you enjoyed the Holiday Season in New York City!

Hello Jean-Luc. It was a pleasure having you and your family at my home. Glad that your stay was enjoyable. Thanks for pointing out that three pots and two flying pans were not adequate for your cooking needs.
Another pot has been added for future guests.

I look forward to again hosting you and your beautiful family in the near future.

Thanks for your review. Nice to hear you had a good time in a clean, well equipped house and a safe neighborhood. N.B. There were 6 of everything for 6 people. A washer/dryer (located in the kitchen) could have been used for the wet towels. Corrections: not 'sauce pan' but one small pot and one large pot. Unfortunately, the guest before you did not use the wooden spoon in the new frying pan, which resulted in two scrape marks. Additionally, there was a glass sugar container - with sugar; a number of condiments, dish detergent, sponges, clothes detergent and softener for the washing machine; a roll of Bounty paper towels, and paper plates (if you did not want to use the dishes). Since there were children, all of those were complementary and don't usually come with the apartment. The grate in the ceiling ventilates the bathroom, also the skylight above the shower.

Have a very Merry Christmas and a Happy and Prosperous New Year.

So sorry that you found the apartment dark and as you put it very few ventilations. With three big bay windows in the master bedroom and three big bay windows in the second bedroom, large kitchen window, six French windows in the living/dining room, the light should be adequate. Probably you did not know that if you opened all the windows you would get extreme ventilation. If you though it was too dark, all you had to do, turn on the lights. In the master bedroom there are two wall sconces on either sides of the door and also lamps on the bedside tables. In the living/dining room, there is a beautiful chandelier and on both sides of the couch there are two designer wall lights. In the bathroom there is a skylight and also there is an overhead light. In the second bedroom, there is a chandelier and two reading lamps.

I am one of New York's best interior designers, and if you found that the furniture, draperies and curtains were over-whelming to you, on arrival you had time to change your mind and look for somewhere else where the bare necessities are provided. In New York, most homes have medium size bathrooms and I am so sorry that you did not understand that the shower door is curved not straight.

You were given the opportunity to spend your vacation in an upscale neighborhood in a beautiful expensive townhouses. Certainly, I would have to collect the rent and deposit since you and your family were not charity cases, but paying guests.

It probably was a language barrier that you thought the inventory list I gave to you on arrival was your shopping list to take whatever you wanted from the apartment. After you signed it, I kept the list, that on departure we would go through the list to see that everything was there, Unfortunately, you took not one towel but three designer towels, 2 spoons, 2 forks, two pots, etc. Yes, everything must be checked because when the cleaning crew completes their cleaning, I check to make sure that everything is in order for the other guests.

Your flight was late on arrival and what you should have done is take a taxi instead of the subway. Apparently you did not know that the subway takes a longer time and with the heavy rains and winds and having two small children with you at 2:30 a.m., apparently were very frustrated; and when I greeted you with a warm welcome, all your anger was vented with a lot of profanity. I immediately told you that I do not tolerate bad behavior, and being disrespectful to me in my home. I allowed you to stay just because you had two small children and a baby.



The two apartments were prepared for 11 people and you brought in more people without my knowledge; then there is no reason to complain that the two apartments did not have enough of everything. The apartments were perfectly cleaned but with two small children all under the age of 7 and a baby, it would only take a minute for everything to be in shambles.



I do wish you and your family all the best for the future.